Tom: This is lies. We are liars. Think about it. Why do people buy cards? It's not because they want to say how they feel. People buy cards because they can't say they feel or are afraid to. And we provide the service that let's them off the hook. You know what? I say to hell with it. Let's level with America. Or at least let them speak for themselves. Right?
Narrator: Most days of the year are unremarkable. They begin, and they end, with no lasting memories made in between. Most days have no impact on the course of a life.
Rachel Hansen: Look, I know you think that she was the one, but I don't. No, I think you're just remembering the good stuff, next time you look back, I, uh, I think you should look again.
Tom: It's these cards and the movies and the pop songs, they're to blame for all lies and the heartache, everything.
Tom: People should be able to say how they feel - how they really feel - not, you know, some words that some strangers put in their mouths.
Narrator: If Tom had learned anything... it was that you can't ascribe great cosmic significance to a simple earthly event. Coincidence, that's all anything ever is, nothing more than coincidence... Tom had finally learned, there are no miracles. There's no such thing as fate, nothing is meant to be. He knew, he was sure of it now.